Qualifications and professional experience

The path into office management

Deep dive: office administrators
Most frequently desired qualifications of office clerks – Datentabelle
Kategorie2026
Office clerk (Bürokaufmann/-frau)72.9
Commercial vocational training (gen.) 62.3
Management assistant for office management 52.6
Alternative to vocational training (e.g. equivalent professional experience) 13.4
Industrial clerk 9.1
Management assistant for office communication 8.0
Vocational training (gen.) 5.7

Source: DEKRA Akademie 2026
Base: 350 job vacancies (multiple mentions)

Employers value sound training. In all requirement profiles they address which professional background candidates should ideally have.

The names of the former office professions have persisted in everyday usage, presumably simply because they are easier to handle. Not quite three quarters of employers speak generally of applicants being expected to be „office administrators“. This is likely to refer both to people with the title „office communication clerk“ and to specialists whose training was completed some time ago and who are looking for a position under this expression. A „commercial training“ without further qualification is also often listed as a requirement for the open position. 

More than one in ten employers is open to alternative career paths: here, interested candidates with a different professional background can also apply, provided they can demonstrate relevant knowledge and experience in the office environment. For some of the advertised positions, job seekers with a related vocational training are also eligible, for example industrial clerks or tax, legal and notary clerks. The latter presumably work for one of the employers in the business, tax and law sector.   

What professional experience do job seekers need?

In the job search, relevant professional experience is often an advantage (54.6 %). However, in this context employers more often mention that this is „desirable“ (24.0 %). This suggests that they may also accept applications from specialists who are still at the beginning of their careers. For not quite one in ten positions, a lateral entry is possible (9.1 %). These are most likely the job offers where, instead of a commercial qualification, relevant experience on the part of the applicants is sufficient.